Posted on

New email address and teething problems!

Hi folks, as some of you may know, we recently set up a new email account – info@artlandish.co.uk – and some of you may have already received emails from this address. However, we have become aware that some of these emails – particularly those that were sent to Gmail addresses – were going into the spam folder. In order to minimise this moving forward (as this will be the address that we prefer to use for all communication), you can help us out in the following ways:

– If you have already successfully received an email from that address, please just make a quick reply to it saying hi, and add us to your contacts. This will ensure that future emails sent to you will continue to go into your inbox, and not into spam.

– If you *haven’t* received an email, but are on our mailing list, please check your spam folders. If you find any email in there from info@artlandish.co.uk then please move it into your inbox, add us to your contacts, and reply to it with a quick email saying hi 🙂

These steps will ‘train’ the various servers involved to recognise the domain and email address as genuine, and hugely help to minimise any spam issues.

Thanks,

The Artlandish team